Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information at Unilex Study.
Last Updated: March 15, 2025
1. Introduction and Scope
Unilex Study ("we," "us," or "our") operates the website unilexstudy.com and provides educational services focused on finance and brand building. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, enroll in our programs, or interact with our services.
This policy applies to all users of our website and services, including prospective students, current students, and visitors. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
We are committed to complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Our practices are designed to respect your privacy rights while enabling us to provide quality educational services.
2. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you register for courses, contact us, or use our services. This information may include:
Automatically Collected Information
When you visit our website, we automatically collect certain technical information to improve our services and user experience:
3. How We Use Your Information
Primary Educational Purposes
We use your personal information primarily to deliver educational services, manage your enrollment, provide customer support, and improve our course offerings based on student needs and feedback.
Your personal information is used for the following specific purposes:
Course Administration and Delivery
Communication and Support
Business Operations
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
Recipient | Purpose | Information Shared |
---|---|---|
Service Providers | Payment processing, email delivery, hosting | Contact info, payment data, usage analytics |
Educational Partners | Course delivery, certification | Name, progress data, completion status |
Legal Authorities | Compliance with legal obligations | As required by law or court order |
Business Transfers | Merger, acquisition, asset sale | All personal information (with notice) |
Third-Party Service Providers
We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually bound to protect your information and use it only for the specific services they provide to us. They include payment processors, email service providers, cloud storage providers, and analytics services.
5. Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational safeguards.
Technical Security Measures
Organizational Security Measures
Important Security Notice
While we implement strong security measures, no method of transmission over the internet or electronic storage is completely secure. We encourage you to help protect your account by using a strong password and keeping your login credentials confidential.
6. Your Privacy Rights
Under Canadian privacy legislation, you have several rights regarding your personal information. We are committed to helping you exercise these rights in a timely and transparent manner.
Right of Access
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your personal information in a commonly used format within 30 days of your request, subject to certain exceptions under applicable law.
Right to Correction
If you believe that any personal information we hold about you is inaccurate or incomplete, you can request that we correct or update it. We will investigate your request and make appropriate corrections within a reasonable timeframe.
Right to Withdraw Consent
Where we rely on your consent to process your personal information, you may withdraw that consent at any time. However, this will not affect the lawfulness of processing based on consent before its withdrawal, and we may continue to process your information where we have another legal basis to do so.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the end of this policy. We may need to verify your identity before processing your request. There is no fee for reasonable requests, but we may charge for excessive or repetitive requests.
7. Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Information Type | Retention Period | Reason |
---|---|---|
Course Registration Data | 7 years after course completion | Academic records, certification verification |
Payment Information | 7 years from transaction | Tax compliance, dispute resolution |
Website Analytics | 2 years | Service improvement, trend analysis |
Marketing Communications | Until opt-out or 3 years of inactivity | Communication preferences |
Support Inquiries | 3 years from resolution | Service quality, legal protection |
Data Deletion Process
When personal information is no longer required, we securely delete or anonymize it according to our data retention schedule. For electronic data, we use secure deletion methods that make the information unrecoverable. Physical documents are shredded or destroyed through secure disposal services.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences.
Types of Cookies We Use
Managing Cookie Preferences
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies, accept only certain types of cookies, or notify you when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our website.
9. International Data Transfers
While we primarily store and process your personal information within Canada, some of our service providers may be located in other countries, including the United States and European Union. When we transfer personal information outside Canada, we ensure appropriate safeguards are in place.
Transfer Safeguards
If you have concerns about international data transfers, please contact us to discuss how your information is protected when processed outside Canada.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through prominent notices on our website or direct communication.
Notification Process
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
560, 10405 Jasper Ave #21
Edmonton, AB T5J 3S2, Canada
Phone: +1 (250) 888-4231
Email: contact@unilexstudy.com
We will respond to privacy-related inquiries within 30 days and work with you to resolve any concerns about your personal information.